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Entries in knitting (1)

6:35PM

Making your feelings known

This is my new favorite thing ever.

I love creative graffiti. I don't think there's anything more thought-provoking and revealing about the city/neighborhood that you're in than what people do for art in the area. Gang tags are interesting, but I'm talking about the art for the sake of the stunning visuals. There's a great set of boobs when you're facing south on the Red Line in Chicago, on that straight stretch from Addison to Fullerton somewhere. A little on the gratuitous side, but still. Attention-getting, effective, and it always puts a little smile on my face in the morning, so I remember it. And when facing north, just at the Sheridan stop, there's an entire building wall that is adds for the business inside of it, and you can get a discount for mentioning the spray-painted art. This is all really cool marketing...or something close enough to marketing that we can call it that.

Then I start thinking about my roommate's stuff around the city. It's innovative, pretty, and just downright cool looking...but she's not trying to sell anything. At least, not anything but herself and her positive outlook on our chances of making our city a good-looking place. What's even cooler is that she's usually attracting attention to interesting sites, too. Loopy Yarns in downtown Chicago is a great example of a cool place that she's put stuff up outside of. And some places are just random, But they're still interesting and cool, and her non-destructive, interesting pieces help to accent how awesome community can become when enough people put their minds to it. (Despite the fact that some people chose to set her work on fire.)

But back to my original point: what is the point of building something that doesn't...gain you anything? I get art for art's sake, I do, but Kristin (roommate) would love to do the crocheting thing full time (or baking, or any other craft piece). She also makes jewelry, but, unlike me and my creations, does not tag them in the slightest (I add a little silver feather onto everything I knit). So how does she get people to pay attention to her (besides her on-hiatus podcast, her website, or other internet resources)? Word of mouth is the only thing that could possibly work for her outside of the internet.  Right?  At the heart of things, she is producing three products: crocheted street art, jewelry, and baked goods.  Now, how do I know about her street art?  I was there when she put one piece up, and she tells me when she puts up new stuff.  (I also look at her website and see her Flickr feed, but that's besides the point.)  Her jewelry, when I wear it, draws a lot of attention, and sometimes I wish I would just carry around her business cards with me so I can hand them out when people gush over it.  Seriously, it's cool like that.  Same thing with her cupcakes.  I want to get chocolate business cards and just stick them in all of her cupcakes so people stop asking me how she did it, what she uses, etc, etc.


No, the point is not that she's so good at these things that I'm jealous.  The point is...with just word of mouth, she would not be able to get the attention she has.  She's in two books now, real published ones that you have to buy at stores.  And people know her stuff, other graffiti artists know her work online.  This, as I like to say, is the magic of the internet.  Fifteen, twenty years ago, she would have had to travel all over the country selling her work, get all sorts of licenses and stuff to sell her cupcakes in the city of Chicago, and cover the entire metropolitan area with yarn to get the kind of recognition she so rightly deserves.  

I guess my ultimate point is that if one person, with some dedication and a good outlook, can do it, anyone can.  This includes companies and organizations alike.  But the biggest challenge appears to be keeping your finger on the pulse of your intended users.  If you don't know what they want or how they're using it, then you can't anticipate their needs, or even listen to their suggestions properly.  It's one of the issues I faced a lot as a teacher (with a 45 year old man teaching a group of 14 to 16 year old kids, there's bound to be some problems) and when I was working on visitor studies.  Everyone has a different approach for dealing with this issue: observation, focus groups, surveys, all sorts of expensive studies and hundreds of thousands of dollars later, you may, I repeat may get a return on your investment.  Which is scary.  And you know what the most effective way to figure out what users want is (at least as far as I can tell)?  There are two: imitate people that are doing well, or ask them.  ASK your users what they want.  If you were to give them a freebie at a convention or a fair, what do you think they would want?  You can only tell if you're right if you ask the demographic you're trying to appeal to.

And that is why I am annoyed right now with some businesses that seem to cling to the old way of advertising and marketing themselves.  I'm certainly not the first to talk about this, nor the most creative.  But perhaps going from teaching (where I lost my job in a heartbeat if I didn't show results and was essentially selling myself and my lessons every day to disinterested teens) to anthropology (where studying people actually matters) has left me with a sour taste in my mouth when I see companies not doing what they can do to maximize their exposure and their profit. (Edit: these links are far from an exhaustive list.  It's just a few great ones I like a lot.)

Like I said before, if Kristin can do it in her spare time and running on passion and goodwill alone...imagine what all that money and drive could do, if properly focused.

Tomorrow: cupcakes, duckies, piano sales, and maybe some comic book stuff.  Because I have decided I'm going to be done with being cranky for the time being.  Because there are cupcakes.  And duckies.  And LOLcats.
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